Operational Excellence Business Summit
August 15th-16th, 2019 Miami

Business Transformation through
Process, People & Technology

This private close door hands on 2-day event will be with a limited group of leaders and focuses on business transformation through people, process & technology and at the conclusion of the workshop the attendees will leave with a blueprint that specifically speaks to their organization and addresses: 




Client Testimonials

“CREATED A WATERTIGHT SYSTEM”

"Working with LaDawn was not only powerful but also enlightening. I created a six figure business whilst on my maternity leave and I had learned so much but there were certain areas that I struggled with as it was my first business. They helped me put a strategy in place for the next 6 months in regard to marketing.

NOOR HIBBERT - TEDX SPEAKER, HAYHOUSE AUTHOR- 6 FIGURE BUSINESS AND LIFE SUCCESS COACH, LONDON

“INCREASE IN SALES BY 26%”

“The strategy LaDawn created increased the sales of an existing best selling program by an additional 25%, within a few months! She also created a streamlined process to on-board new employees and support my growing business”

AMANDA ABELLA, CEO OF AMANDA ABELLA, AUTHOR, CORPORATE BRAND AMBASSADOR & BLOGGER

“IDENTIFIED THE CORE PROBLEMS”

"LaDawn has the ability to identify the core problems that negatively impacted our organization led to projects that not only improved operational performance, but more importantly significantly improved customer experience.

TOM HELOCK, SENIOR VICE PRESIDENT, FORTUNE 100 BANK, CHARLOTTE NC


Meet Your Host

LaDawn Townsend is a Strategist and confidante to business leaders that are looking to streamline internal processes, improve customer experience and scale the company.

After over twenty years of being a ‘fixer’ for some of the top Fortune 100 global companies and also supporting small businesses here is what her research has found:

  • The company is cash rich and operational poor

  • There is a poor hand off once the sale is closed

  • A mismanagement of revenue and a disjointed experience for your customer has been created

  • More clients are not renewing their contracts, negative reviews are increasing and employees feel overworked

LaDawn has delivered solutions to:

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The solutions delivered have resulted in:


What you can expect


Let’s talk about what this event is not about

  • This is not a space where you will not be required to grow as a leader. If you want to see greater success in the company it all starts, and ends with you.

  • This event is not a motivational high that leaves you feeling great but without the necessary tools to re-enter the ‘real world’ on the following business day.

Client Testimonials

“NEW CLIENT CONTRACT”

As one of LaDawn's VIP clients, I have gained so much clarity on my services and what I want to deliver to my clients. When we first started working together, I told LaDawn that I needed a roadmap to help me get to where I wanted to go and a set of tools to get there.

LINDI CONOVER-THOMPSON, FOUNDER AND PRINCIPLE COLLABORATOR
EP COLLABORATION, ANDERSON, INDIAna

“OUT OF CONFUSION & OVERWHELM & INTO 2 NEW REVENUE STREAMS”

LaDawn has helped me create a clear direction for my business in a way that isn't overwhelming. She breaks it all down in easy to follow steps and walks with you the entire way. Along the way I discovered I actually have two businesses and I needed to position each of them differently.


MARCY JOHNSON CEO OF MARCY JOHNSON BRANDING, LAS VEGAS NEVADA

“SALES VOLUME DOUBLED IN THE FIRST QUARTER 2019”

LaDawn has been instrumental in turning around my business for 2019! For the last four months I have been implementing some of LaDawn's strategies and suggestions for increasing revenue, and it certainly has paid off.

MAUREEN CRANDALL, SENIOR EXECUTIVE LEADER
LEVEL THriVE, MICHIGAN


What else will you receive ?


Agenda

Thursday, August 15th

830AM

  • Breakfast & networking

930AM

  • Morning Session

Noon - 1PM

  • Lunch (Provided)

130PM - 5PM

Afternoon Session

530PM

  • networking & cocktail hour

Friday, August 16th

830AM

  • Breakfast & networking

930AM

  • Morning Session

Noon - 1PM

  • Lunch (Provided)

130PM - 5PM

  • Afternoon Session

Location:
AC Hotel Aventura
20805 Biscayne Blvd, Aventura, Florida 33180 USA
Website

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Tickets

 

1- Executive Ticket

  • Access to all sessions

  • Breakfast, Lunch & Refreshments provided

  • Operational Excellence Workbook

  • Strategy Hot-seat

2- Executive Tickets

  • Strategy Hot-seat

  • Access to all sessions

  • Breakfast, Lunch & Refreshments provided

  • Operational Excellence Workbook

  • Admission for two

Early Bird Special. Reserve a ticket by May 17th and receive a Business Strategy Risk Assessment ($2500 value)


What Others are Saying….

Have questions? Contact 754-227-1971or hello@vosgroup.org

Location is subject to change. All sales are final.